Privacy Policy
Effective Date: August 27, 2026
Notice on Sensitive Data & Health Information:
Own Your Birth Coaching provides birth trauma coaching, physiological birth education, and practical advocacy services. Due to the personal nature of our services, we may collect sensitive health-related information strictly to provide tailored coaching. We handle all data in compliance with Australian Privacy Principles, GDPR, CCPA/CPRA, and relevant privacy laws worldwide.
1. Introduction
At Own Your Birth Coaching, accessible from our online platforms and coaching services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your data when you visit our website, book coaching sessions, or interact with our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
2. Regulatory Compliance Overview
This Privacy Policy is designed to comply with global privacy statutes and standards, including:
Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Privacy Amendment (Notifiable Data Breaches) Act 2017.
General Data Protection Regulation (GDPR) & UK GDPR regarding individuals located in the European Economic Area (EEA) and United Kingdom.
California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Applicable health records privacy principles in Australian states and territories (e.g., Health Records Act 2001 (Vic), Health Records and Information Privacy Act 2002 (NSW)).
3. Information We Collect
We collect personal information that you voluntarily provide to us, as well as data collected automatically through your interaction with our website.
A. Personal Identifiable Information (PII)
Contact Details: Name, email address (), and online handles.
Booking & Payment Information: Billing details, purchase history, and session schedules (payment transaction details are processed securely via third-party processors like Stripe or PayPal; we do not store full credit card details).
Communication Data: Messages, intake forms, emails, and feedback sent directly to us.
B. Sensitive & Health-Related Information
Details regarding past birth experiences, traumatic birth stories, medical histories, current pregnancy details, emotional state, and individual birth preferences shared voluntarily during intake or 1:1 coaching sessions.
Consent: Explicit consent is obtained prior to collecting any sensitive health information. You may withdraw consent at any time, though this may impact our ability to provide coaching services.
C. Technical & Automatically Collected Data
IP address, browser type, device information, operating system, pages visited, time spent, and referral sources collected via standard server logs, cookies, and web analytics tools.
4. How We Use Your Information
We use the collected information for legitimate business purposes, including:
Service Delivery: To schedule, facilitate, and deliver 1:1 coaching, physiological birth preparation, and advocacy planning.
Communication: To send appointment confirmations, administrative notices, responses to inquiries, and platform updates.
Marketing & Educational Content: To send newsletters, educational resources, and promotional materials (only with your explicit opt-in consent; you may opt out at any time).
Legal & Safety Obligations: To comply with legal obligations, enforce terms of service, prevent fraud, and respond to regulatory requirements.
5. Legal Bases for Processing (GDPR & International Law)
For individuals residing in the EEA, UK, or jurisdictions requiring a legal basis, we process your personal data under the following grounds:
Consent: Where you have granted explicit permission for processing (e.g., sensitive health intake data, marketing subscribers).
Contractual Necessity: Where processing is required to fulfill our contract with you (e.g., delivering paid coaching services).
Legitimate Interests: Where necessary for business security, operational analytics, and service improvements without infringing on your fundamental rights.
Legal Obligations: To fulfill tax, accounting, or legal compliance mandates in Australia and relevant jurisdictions.
6. Information Sharing and Disclosure
Own Your Birth Coaching does not sell, rent, or trade your personal or health data to third parties for monetary consideration or cross-context behavioral advertising.
We may share your data under the following strictly defined conditions:
Third-Party Service Providers: Trusted software vendors assisting in business operations (e.g., website hosting, client portals, email delivery platforms, payment processors, and scheduling software). These providers are bound by strict confidentiality and data protection agreements.
Legal Compulsion: If required by Australian law, court order, or legal process, or to protect the safety, rights, or property of Own Your Birth Coaching, our clients, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of legal business assets under standard non-disclosure terms.
7. International Data Transfers
As a business operating in Australia, your information may be processed and stored on servers located outside your home state, territory, or country (such as the United States or Europe). We ensure that any international transfers of personal data comply with statutory safeguards, including Standard Contractual Clauses (SCCs) and robust encryption measures.
8. Data Security and Retention
We implement technical and organizational security measures—including SSL encryption, secure access controls, and encrypted data storage—to protect your personal and sensitive health data. However, no online transmission or storage system can be guaranteed 100% secure.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal/tax requirements, or resolve disputes. When no longer required, data is securely destroyed or anonymized.
9. Your Privacy Rights
Depending on your location, you may hold the following statutory rights regarding your data:
Access & Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate information (APP 12 & 13, GDPR Art. 15 & 16).
Erasure / "Right to be Forgotten": Request deletion of your personal data under certain conditions (GDPR Art. 17, CCPA/CPRA).
Data Portability: Request transfer of your data to another provider in a structured, machine-readable format (GDPR Art. 20).
Object / Restrict Processing: Request restrictions on how we process your data or object to automated profiling and marketing (GDPR Art. 18 & 21).
Non-Discrimination: Exercising your privacy rights will never result in discrimination, reduced service quality, or altered pricing (CCPA/CPRA).
o exercise any of these rights, please submit a written request to .
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and ensure core functionalities operate smoothly. You can manage or disable cookies through your browser settings. Blocking essential cookies may impact your user experience on our site.
11. Notifiable Data Breaches (NDB Scheme)
In accordance with the Australian Privacy Amendment (Notifiable Data Breaches) Act 2017, in the event of an eligible data breach that is likely to result in serious harm to individuals, we will promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC).
12. Third-Party Links
Our website may contain links to external third-party websites or resources. Own Your Birth Coaching is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children's Privacy
Our website and services are intended exclusively for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 18 (or 16 in certain regions). If you believe a child has provided us with personal information, please contact us immediately at for prompt removal.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in legal, operational, or technical requirements. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
15. Contact Us & Complaints
If you have questions, concerns, or privacy rights requests, or if you wish to lodge a complaint regarding our data handling practices, please contact us via email:
Own Your Birth Coaching
Privacy Officer Email: [email protected]
If you are located in Australia and feel your complaint has not been adequately resolved by us, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Own Your Birth helps mothers after a traumatic birth sift through the system, understand physiological birth, and speak up for themselves in the next pregnancy, so they enter birth informed, prepared, and still connected to their own voice.
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